Website Maintenance

Stay Secure, Stay Fast, Stay Online!

Your website is your business’s digital storefront don’t let outdated software, slow performance, or security vulnerabilities hold you back.

Trusted by clients for over 15 years · 385+ Successful projects · 4.8/5 Average rating.

What We Offer with Our Website Maintenance Services

A well maintained website is the key to building trust with your visitors, ranking well on search engines, and staying protected from cyber threats. At Media Solutions, we don’t just “fix things when they break” we provide ongoing website care to keep your site running smoothly, securely, and up to date every single day. Whether you're a small business owner or managing an eCommerce store, we offer customized monthly maintenance plans that make it easy to stay focused on your business while we take care of your website.

Web Maintenance Services

  • Regular Website Updates: Your website relies on software like WordPress, plugins, and themes all of which need frequent updates to keep things working properly. We handle these updates for you to prevent bugs, compatibility issues, and potential security gaps.
  • Security Monitoring: Online threats evolve constantly. That’s why we continuously monitor your site for malware, unauthorized access, and suspicious activity. If something looks off, we take action immediately to protect your site and your data.
  • Content Updates: Need to update hours of operation? Add a new team member? Replace an old image or add a new product? Just send us your updates we’ll implement them quickly and accurately, keeping your content fresh and relevant.
  • Backup & Restore: We perform automatic backups of your entire website, including files and databases. If anything ever goes wrong whether it’s human error or a server issue we can restore your site within minutes, minimizing downtime and stress.
  • Speed Optimization: Website speed affects everything user experience, bounce rate, and SEO rankings. We fine tune your site to load faster by optimizing images, cleaning up unnecessary code, and ensuring everything performs at its best especially on mobile devices.
  • Broken Link Checks & Fixes: Broken links lead to dead ends and lost opportunities. We regularly scan your site to find and fix any links that no longer work, helping to improve both your user experience and your search engine rankings.
  • Form Testing & Functionality Checks: From contact forms to checkout pages, we make sure every interactive feature on your website is working as intended. We test forms regularly, fix errors, and make sure you’re receiving all form submissions and notifications without issues.
eCommerce Website Design

Web Maintenance Specialists

There are plenty of companies offering web maintenance but at Media Solutions, we go beyond the basics. We bring a personal, professional touch to every site we manage. Our mission is simple, keep your website running at its best so you can focus on what you do best growing your business.

eCommerce Website Design

Why Choose Media Solutions?

  • Years of Experience: With over a decade of experience in web development and maintenance, we’ve seen it all from outdated code and hacked sites to massive content migrations. No matter your industry or website type, we have the technical know how to manage it with confidence and care.
  • Always On Time: When it comes to website maintenance, timing is everything. Whether it’s a content update or a critical security patch, we deliver on schedule every single time. You can count on us for quick response times and consistent follow through.
  • Client First Approach: We treat your website like it’s our own. That means clear communication, fast turnaround, and zero surprises. We take the time to understand your business and your goals so we can provide the right level of support without overwhelming you with tech jargon.
  • Professional and Friendly Service: You won’t find cookie cutter solutions here. Our team is made up of real people designers, developers, and SEO experts who care about helping your business succeed. You’ll always have a dedicated point of contact who’s ready to help when you need it.
  • Reliable and Secure: We take security seriously. From routine updates to 24/7 monitoring, your website is in safe hands. We follow industry best practices to keep your site protected and functioning at its best.
  • Focused on Long Term Results: We don’t just react we plan ahead. Our monthly web maintenance plans are designed to keep your site healthy long term, supporting everything from SEO performance to user experience. The result? A fast, secure, and professional online presence that builds trust and drives business.

Our Simple 6 Website Maintenance Step Process

At Media Solutions, we make website maintenance clear, stress free, and fully tailored to your needs. Whether you need a little help or full service support, our process is designed to keep your site running smoothly with zero guesswork and no wasted time.

Website Evaluation

We begin with a full assessment of your website’s current health. We check for outdated software, slow loading speeds, security risks, broken links, and more. This allows us to understand exactly what your site needs and how we can improve it.

Customized Maintenance Plan

Based on the evaluation, we create a custom monthly maintenance plan that fits your website type, goals, and budget. Whether you're a small business, a blogger, or running an eCommerce store, we’ll recommend the right level of support nothing more, nothing less.

Initial Updates & Cleanup

We start by updating your core platform, themes, and plugins. We also clean up unnecessary files, fix any visible errors, and ensure everything is running smoothly. This sets a solid foundation for ongoing performance.

Security & Performance Setup

Next, we implement tools and settings to protect your website from threats and keep it running fast. This includes security monitoring, backup schedules, caching tools, and speed optimization strategies for better user experience and SEO.

Ongoing Maintenance

With your plan in place, we begin regular updates, content changes, bug fixes, and performance checks. You’ll never have to worry about your site being out of date or offline we’ve got it covered.

Monthly Reports & Support

Every month, you’ll receive a detailed maintenance report that shows what’s been done on your site, any issues we resolved, and how your site is performing. Need changes or have questions? Just reach out we’re always here to help.

Ready to take the stress out of website maintenance?

Get in touch with us today and let’s build a plan that works for you!
Your website is one of your most valuable business tools don’t leave it unprotected or out of date. With Media Solutions, you get dependable, professional website maintenance that keeps your site secure, fast, and performing at its best all without lifting a finger. Whether you need a simple update or full monthly support, we’re here to help.

Tired of Unreliable Web Designers?

At Media Solutions, we understand how frustrating it can be to deal with web maintenance providers who overpromise and underdeliver. That’s why we’ve built our service around transparency, reliability, and real value. Here’s how we do things differently because you deserve better.

Common Complaints About Web Maintenance Providers
How Media Solutions Does It Better!
They never respond, or it takes days to hear back.
We pride ourselves on responsive, human communication. Every client gets a dedicated point of contact, and we typically respond within 24 business hours or less. Whether it's a simple request or a technical issue, we keep you in the loop without the tech jargon or delays.
I was hit with unexpected charges I didn’t approve.
All of our plans come with transparent pricing and a clear scope of service. We never bill you for work you didn’t request, and any optional add ons are always discussed and approved in advance. No surprises. No shady fine print.
It takes forever for anything to get done.
Our internal workflow is built for speed and accuracy. Routine tasks are typically completed in 1–3 business days, and urgent issues are addressed with priority. We don’t let your website sit idle while tickets pile up we get things done.
They only fix things when I complain.
At Media Solutions, proactivity is built into our service. We regularly scan your website for broken links, plugin conflicts, performance issues, outdated software, and potential security risks. Our goal is to catch issues before you even notice them.
They made changes that broke my site or looked unprofessional.
Every update is thoroughly tested and quality checked before going live. From content edits to plugin installations and design tweaks, we ensure that your site runs smoothly, looks great, and functions properly across all devices.
I don’t know what they’re doing or if anything is being done at all.
You’ll receive a monthly maintenance report detailing every task completed, ongoing updates, site uptime, performance scores, and future recommendations. We believe in keeping you informed, not in the dark.
I’m paying, but I’m not seeing any real benefit.
We don’t just maintain your site we help it perform better. Whether it’s improved loading speed, increased uptime, better SEO health, or enhanced security, we track and share the results with you. You’ll always know the value we’re providing.
They lock you into contracts that are hard to cancel.
We offer month to month plans with no long term commitments. You can pause, upgrade, downgrade, or cancel at any time. We believe in earning your trust through service, not paperwork.

What Our Clients Say

Our priority is helping businesses like yours stand out in the digital world. We take pride in delivering effective web design, SEO, and eCommerce solutions that drive real results. But don’t just take our word for it see what our clients have to say about their experience with us.
Their success stories speak for themselves!

Web Design testimonial
5 Stars Review

"Fast and efficient"

I had an outdated and slow website. Media Solutions completely redesigned it, and now it not only looks better but also loads quickly and shows up in top search results.

- Phillip
Lawyer

Web Design testimonial
5 Stars Review

"Complete solution for businesses"

They helped us with web design, SEO, and social media. All in one place! Thanks to them, our online presence has grown a lot.

- Margaret
Restaurant Owner

Web Design testimonial
5 Stars Review

"Responsive and creative team"

They were always available to answer our questions and came up with creative solutions for our website. We couldn’t be happier with the results.

- Jessica
Event Planner

Web Design testimonial
5 Stars Review

"The best decision we made"

Choosing Media Solutions for our web redesign was the best decision we made for our business. The team is professional, efficient, and delivered exactly what we needed.

- Rebecca
eCommerce Businesses

Web Design testimonial
5 Stars Review

"More traffic, more customers"

After hiring Media Solutions, we saw a significant increase in website traffic and, best of all, our customer base grew. Their SEO strategies really work.

- Tom
Masonry Company

Web Design testimonial
5 Stars Review

"Amazing service and results"

Media Solutions did an amazing job with our website. Not only does it look fantastic, but we also started getting more customers thanks to the SEO they implemented. Highly recommended!

- Wendy
Real Estate

Web Design testimonial
5 Stars Review

"Professional and attentive"

From the very first contact, the Media Solutions team guided us through the entire web design process. They listened to our ideas and turned them into a modern, functional website. Excellent customer service!

- Madison
Marketing Agency

Web Design testimonial
5 Stars Review

"Personalized service and excellent work"

What I liked most about Media Solutions is that they really took the time to understand my business and what I needed. My new website perfectly reflects my brand.

- Mike
Personal Trainer

Web Design testimonial
5 Stars Review

"Our online store took off"

We needed an easy to use online store with an attractive design. Media Solutions made it happen, and they also optimized everything so our customers could find us on Google. The best team!

- Ashanti
Online Clothing Store

Our Portfolio

We turn ideas into powerful digital experiences. Every project is unique, and we take pride in delivering custom solutions that not only look great but also drive real results. Explore our work and see how we can take your business to the next level.

Web Design Portfolio
Web Design Portfolio
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Web Design Portfolio
Web Design Portfolio
Web Design Portfolio
Web Design Portfolio
Web Design Portfolio

FAQs About Our Web Maintenance Services

Have questions about our Web Maintenance services?
You're not alone. Below, we’ve answered the most common questions our clients ask so you can feel confident, informed, and ready to take the next step with Media Solutions.


1. What is web maintenance and why is it important?

Web maintenance involves regularly updating, securing, and optimizing your website to ensure it runs smoothly, stays secure, and performs well. Just like a car needs oil changes, your website needs maintenance to prevent issues, improve user experience, and maintain good SEO health. At Media Solutions, we handle everything from updates to backups so you can focus on running your business.

2. What does your web maintenance service include?

Our plans cover:

  • Plugin, theme, and core software updates
  • Site backups (daily or weekly)
  • Security scans and malware protection
  • Speed and performance optimization
  • Uptime monitoring
  • Bug fixes and small content updates
  • Monthly reports on what we’ve done

We offer tiered packages to fit different business needs and website sizes.

3. How often will my site be updated?

We typically perform updates weekly, but it depends on your plan. Urgent security patches or critical fixes are applied immediately, regardless of schedule. You’ll never be left vulnerable.

4. Will maintenance affect my live website?

No. We test all updates in a staging environment (when available) before applying them to your live site. This ensures stability and prevents any downtime or disruption to your visitors.

5. What happens if my site breaks after an update?

If something goes wrong after an update, our team investigates and resolves it at no additional cost. That’s part of our commitment to reliable maintenance we fix what we update.

6. Do you provide emergency support?

Yes. We offer priority support for critical website issues like outages, malware attacks, or functionality failures. If you’re on one of our maintenance plans, you’ll be covered with rapid response times.

7. Can you maintain my site even if you didn’t build it?

Absolutely. Whether your site was built by another agency or freelancer, we can take over maintenance after a quick audit to understand its structure, tech stack, and current condition.

8. Do I really need maintenance if my website isn’t very active?

Yes. Even “static” websites need regular updates for security, compatibility, and performance. Neglecting maintenance can leave your site vulnerable to hacks, slow loading times, and SEO penalties.

9. How do you handle website backups?

We set up automatic daily or weekly backups (depending on your plan) and store them securely offsite. This means if anything ever goes wrong, we can restore your website quickly usually within hours.

10. Is web maintenance the same as website hosting?

No, they’re different. Hosting is where your website lives. Maintenance is how you keep it healthy, secure, and up to date. We can work with your existing host or help you migrate to a better provider if needed.

11. How do I know what you’re doing on my site each month?

Transparency is key. We send out detailed monthly reports showing all updates performed, any security threats blocked, site speed improvements, and uptime statistics. You’ll always be in the loop.

12. Do you offer content updates as part of maintenance?

Yes. Minor content updates like changing text, replacing images, or updating contact info are included in our plans. Larger redesigns or new features may be billed separately, but we’ll always discuss it first.

13. How much does web maintenance cost?

Our maintenance plans are monthly subscriptions, starting at affordable rates based on your site’s size and needs. We’ll help you choose the right plan and ensure you only pay for what you actually use.

14. Will web maintenance help my SEO?

Yes! Regular maintenance improves site speed, uptime, security, and technical SEO all ranking factors. Broken links, outdated plugins, and slow performance can hurt your visibility. Our service helps you avoid that.

15. What if I want to cancel my maintenance plan?

No problem. We offer month to month plans with no long term contracts, so you can cancel anytime. We just ask for a 7 day notice before your next billing cycle to ensure a smooth offboarding.

16. Can you fix a hacked website?

Yes. We specialize in malware removal and restoring hacked websites. If your site is compromised, we can clean it, secure it, and put proactive monitoring in place to prevent future attacks.

17. How do I get started with your web maintenance service?

It’s easy. Just contact us for a quick consultation. We’ll review your site, recommend the best plan, and begin coverage right away usually within 48 hours of approval.

18. What platforms do you support (WordPress, Shopify, etc.)?

We support most major platforms including:

  • WordPress
  • WooCommerce
  • Shopify
  • Squarespace
  • Wix
  • Custom HTML/CSS/JS sites

We tailor our service depending on the tech stack and needs of your site.

19. How do you ensure my site stays secure?

We use a layered approach:

  • Regular security scans
  • Firewall and malware protection
  • Plugin and CMS updates
  • Strong password enforcement
  • Secure backups

All of this is included in our plans to protect your site 24/7.

20. Why should I choose Media Solutions over another maintenance company?

Because we combine expertise, speed, communication, and care. At Media Solutions, you’re not just a ticket number. You’re a partner. We’re transparent, proactive, and flexible plus, we deliver real value, not vague promises.

Explore our range of services

At Media Solutions, we specialize in creating dynamic, results driven websites that elevate your brand and expand your online reach. Whether you’re a startup or an established business, we craft custom digital solutions designed to make your business thrive in the ever evolving digital landscape.

Web Design

Your website is your digital storefront make it stand out! At Media Solutions, we design sleek, user friendly websites that perfectly reflect your brand. From custom designs to mobile responsiveness, we deliver websites that captivate your audience and drive results.

Web Design

Search Engine Optimization

Get ahead of the competition with our powerful SEO strategies. We optimize your website to rank higher on search engines, bringing more traffic and potential customers your way. Our experts handle everything from keyword research to ongoing SEO maintenance, ensuring your website stays competitive.

Search Engine Optimization

eCommerce Design

Want to sell online? We’ll build you an intuitive, secure, and high converting eCommerce store that your customers will love. With user friendly interfaces, fast loading pages, and secure checkout systems, we make selling online a seamless experience.

eCommerce Design

Web Redesign

Already have a website but it’s outdated or underperforming? Our web redesign services will transform your site with a fresh look, improved user experience, and optimized performance. Get the modern website your business deserves.

Web Redesign

Web Maintenance

Stay focused on growing your business while we take care of your website. Our web maintenance packages include regular updates, backups, security monitoring, and more, ensuring your site stays fast, secure, and always up to date.

Web Maintenance

Social Media Management

Build your online community and grow your brand’s presence on social media with our expert management services. From content creation to audience engagement, we handle everything to keep your social platforms vibrant and active.

Social Media Management

Ready to take the stress out of website maintenance?

Get in touch with us today and let’s build a plan that works for you!
Your website is one of your most valuable business tools don’t leave it unprotected or out of date. With Media Solutions, you get dependable, professional website maintenance that keeps your site secure, fast, and performing at its best all without lifting a finger. Whether you need a simple update or full monthly support, we’re here to help.